Share the details in four steps. Its priority and tracking path will appear after submission.
Accurate classification routes the ticket to the right team.
We accept enquiries, published-content feedback, media enquiries, and project proposals. Gameplay reports and public test builds are not currently available.
Rate the issue impact on your current use.
Critical impact means a complete outage of an essential service or confirmed data loss. Slowness or a secondary feature failure is not critical.
Describe what happened in order. Do not share passwords or secret keys.
Attach files needed to understand your request. Include device details when reporting a technical issue.
Remove passwords, keys, and unnecessary personal data from screenshots and logs.
Check the details and contact information before submission.
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The ticket number and tracking link appear after the request is saved. Keep both.
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